The Indian State of Andhra Pradesh has developed a mobile app to ask people what they think, about a range of government proposals, services and projects.
The issue is Andhra Pradesh is effectively a new state. The old Andhra Pradesh was split in two, giving birth to the new state of Telangana. The old state capital Hyderabad is in the new state of Telangana – so Andhra Pradesh has a tremendous amount of ground to cover, they have been given 10 years to build a new state capital.
The Andhra Pradesh government’s response is a bold new experiment in mobile app technology – a mobile app, to give the ordinary people of tech savvy Andhra Pradesh an unprecedented level of oversight, over the progress of their new government.
According to Asia Pacific Future Gov
Indian state Andhra Pradesh has launched a new mobile app for citizens to suggest ideas on upcoming projects and give feedback on government services, Chief Minister Chandrababu Naidu announced.
The app, known as AP Speaks, lists broad areas that the government wants to improve such as education, electricity and tourism. A short description appears alongside each.
People can submit their ideas or like an idea shared by another person under these topics.
The government has also asked them to rate the state’s electricity service as good, bad or average.
Andhra Pradesh has tied up with Facebook and Indian telecommunications company Reliance Communications to make sure people without internet access can use the app as well. Customers of Reliance will be able to access AP Speaks without data charges through the Internet.org Android app or www.internet.org
Mobile apps have repeatedly demonstrated their utility for streamlining communication. If the Andhra Pradesh mobile app feedback experiment yields positive results, other governments will follow their example – potentially opening a vast new market for mobile app developers, and an exciting new age of more accountable, more responsive government.
If you are considering a new communication mobile app, an app for enhancing client feedback, please contact me.